Terms and conditions

1 – General

(1) The following terms and conditions shall govern the sale by Vanamco AG (named “us”) and the buyer (named “you”). Any terms and conditions that you propose or object to are subject to our written consent. By placing an order with us, it is deemed that you have read, understood and agreed to our Terms and Conditions. If you are unhappy with any aspect of our terms and conditions, please contact us before placing an order.

(2) We reserve the right to add, delete or amend these Terms and Conditions without prior written notice at any time, at our sole discretion.

2 – Contract

(1) Orders are only possible via the Device Lab website. As soon as you have filled in the order form and confirmed your order with the “buy now” button, a contract between you and us is established in accordance with the conditions below (Prices, Shipping etc.) without a separate fulfilment confirmation from us.

(2) The placed order and chosen conditions are representative for the delivery of our products. The prices and conditions shown at the time you placed the order and confirmed with “BUY” apply.

3 – Prices and Payment

(1) Prices are listed in US dollars. The prices are excluding sales and import tax.

(2) Accepted methods of payment are all the methods supported by Paypal, as well as invoice-based payment. In any case, we will only ship your order once we have received a confirmation of payment.

(3) Your country may charge its applicable import duty and sales tax.

4 – Delivery

(1) All deliveries are performed via DHL express.

(2) Shipping is not available to all countries, we will only ship to countries that are available to choose from in the web shop.

(3) The shipping price depends on the order and is indicated in the shopping cart.

(4) Extra shipping cost can be added for a “Remote Delivery Area” This is determined by DHL and you will be contacted by email with further information. This cost must be paid by you.

 5 – Your rights of Return

(1) We accept returns within 30 days from shipping date. Shipping charges are not reimbursed.

(2) We will control all returned products. All goods must be returned in perfect condition without signs of usage. You have to pay the postal fees for this kind of return. We will dismiss the returned product if:

– The product shows signs of visible use

– The product is damaged as a result of return transport

We reimburse your payment (duties, taxes and other expenses excluded). In case of return, you will be charged for all shipping charges.

The refund of the sale price will be carried out in the same manner as the original payment was made.

(3) If the product is in any way faulty or does not conform to the order placed, we will gladly refund the purchase price paid, the return shipping cost; any customs, duties and goods taxes (upon proof of payment i.e. a receipt), plus the original shipping costs. Likewise, no good will be taken back if it shows signs of damage or interference, such as

– Natural wear and tear

– Events out of our control e.g. natural disasters

– Signs of improper use

– Interference by the customer or a third person

– Extreme use or extreme influence by the customer

(4) No cost will be covered should the product/s go missing during the return shipping. We advise you to send all items back with a transport firm which provides a track & trace service.

6 – Our right

If you supplied us with incorrect information about your creditworthiness we reserved the right to withdraw from the contract in whole or in part.

7 – Reservation of proprietary rights

The goods shall remain our property until you have fully paid any and all debts as of the contracting date, including the current account balance if any.

8 – Warranty

(1) In the case of a material defect in the product on our behalf, you have the right to choose a similar product in exchange, to withdraw from the contract or to request a price reduction within 12 months from the purchase date. All requests are to be confirmed by written correspondence with us.

(2) It is up to you to control the products either upon delivery and to notify us within the time period mentioned in § 8 (1). Failure to do so will result in a loss of your rights.

(3) Other claims for damages and indemnity are ruled by the provisions of Swiss law and we are only liable for gross negligence and intent. This includes our employees or other helping persons. Binding law terms (i.e. law of product liability) are not effected.

9 – Copyrights

All rights of trademarks, designs, texts and all other products are under our sole copyright. This website is protected by copyright. Modifications, reproductions or any imitation or copy is forbidden.

10 – Miscellaneous Terms

(1) For Customers in Switzerland: All terms and contracts under this agreement are governed by Swiss Law without regard to conflict of laws. UN purchasing law (CISG) is excluded. The designated court is Zurich, Switzerland.

(2) For other Customer: All terms and contracts under this agreement are governed by Swiss Law without regard to conflict of laws. UN purchasing law (CISG) is excluded. The designated court is Zurich, Switzerland, if it is allowed to choose a court of jurisdiction. This does not apply for compulsory law of the country in which the customer has its common residence.

(3) Should a provision of these general conditions of supply prove to be wholly or partly invalid, the parties to the contract shall jointly seek an arrangement having a legal and economic effect which will be as similar as possible to the invalid provision.

Vanamco AG
Zurich, October 2013